Here are a list of frequently asked questions and the answers:
What is the difference between custom-made and ready-made window treatments?
Big box retailers carry what they consider to be standard window treatment sizes. However, most windows vary considerably in width, height and shape, making it difficult to get a perfect fit. Choosing a custom solution means your window coverings will be manufactured to your exact window specifications; plus, you will have infinitely more fabric, finishing and hardware choices.
How do I pay for my window treatments?
Since your window coverings are custom-made specifically for your windows and home, payment is required when you place your order. Shutters and More of FL accepts all major credit cards, personal checks and offers special financing.
Can I measure and install the window treatments myself?
We strongly recommend professional measure and installation to ensure your window treatments are a perfect fit. If Shutters and More of FL measure and install your new window coverings, we guarantee that every product fits precisely down to one eighth of an inch.
I already know what kind of window treatments I want, can I order them online or over the phone?
Shutters and More of FL provides free in-home design consultations to homeowners shopping for window treatments, therefore we recommend allowing a designer to visit your home to write up your order. We are window covering experts and will double check your product selection to ensure there are no overlooked details that would prevent a perfect fit.
Can you explain the in-home design process in more detail?
When you invite Shutters and More of FL into your home, our representative will bring the ideas and inspiration to you. You’ll discuss your window coverings project in more detail, as well as explore a wide selection of style, color and fabric options. We will measure your windows and provide you with a comprehensive quote during your consultation, that way you can place your order that day if you desire.
Once you place your order, your window treatments will be fabricated to your exact window specifications. Upon completion, your assigned installer will schedule an installation time that is convenient to you.
Will I be able to see product samples before I buy?
Yes, this is the beauty of Shutters and More of FL’s in-home design service. No need to shop online or visit a retail store. We will bring product samples to your home, so you’ll be able to explore an extensive selection of style, color and fabric options and see how the blinds, shades or shutters will look in the window before you buy.
What is the cost for a design consultation?
Whether in-home or over the phone, Shutters and More of FL consultations are free.
How can I get pricing?
We will provide a comprehensive quote detailing the products you selected, as well as installation, shipping and tax costs, during your consultation. Because your window treatments are custom designed for your specific windows, we are unable to provide pricing online or over the phone.
Where are my window treatments manufactured?
All Hunter Douglas and custom drapery products feature North American design and craftsmanship.
Do you have solutions for French doors or sliding glass doors?
Yes, we have extensive experience helping homeowners select window treatments for large window expanses and French doors.
Is there a solution to cover skylights?
Yes, we offer several solutions for hard-to-reach windows like skylights. We will be able to help you choose the perfect shade style for your window, as well as discuss the best operating system for your functional needs.
Is it possible to choose a colorful window treatment to match my design style, yet still meet the neighborhood association requirement of a neutral outside appearance?
Yes, ask about adding an optional neutral liner for a clean, uniform appearance from the outside.
Do you offer solutions for window treatments that are specially shaped?
Yes, Shutters and More of FL offers solutions for many decorating challenges, including angles, arches, trapezoids, circles, skylights, bay windows, French doors, and other uniquely-shaped or hard-to-reach window openings.
Do you offer products that are child and pet safe?
All Hunter Douglas products are designed with child and pet safety in mind. Shutters and More of FL offers many features to keep your family safe, including cordless and motorized operating systems, retractable lift cords, cord tensioners, wand controls, cord cleats and clear warning labels.
Can window treatments help increase energy efficiency?
Shutters and More of FL offers several window treatment styles, such as cellular shades, shutters and drapery that provide increased energy efficiency. Ask us for more details on products that will help reduce energy consumption and energy costs.
What is my warranty?
Backed by our 30-day, 100% Satisfaction Guarantee. If you are not completely satisfied, please contact us so we can correct the problem to your complete satisfaction.